Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping Rates (United States)
| Service | Order Weight | Rate |
|---|---|---|
| Standard (3–4 business days) | 0–5 lbs | $8.99 |
| Standard (3–4 business days) | 5–70 lbs | $19.90 |
| Expedited (1–2 business days) | 0–1 lb | $9.99 |
| Expedited (1–2 business days) | 1–5 lbs | $14.99 |
| Free Standard Shipping | Orders $50+ | FREE |
International Shipping We ship internationally via UPS, USPS, and DHL. Rates are calculated at checkout based on your location and order weight. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at smile@aerwyna.com within 7 days of the delivery date and we will make it right.